Skip to main content

Privacy Policy

Effective Date: [DATE]

Version: 1.0

Undersight, Inc. ("Undersight", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect​

1.1 Information You Provide​

Account Information: When you create an account, we collect:

  • Name and email address
  • Company name and billing information
  • Phone number (optional)
  • Password and authentication credentials

Customer Data: Data you submit to or process through our Services, which may include business data, financial information, and other content you choose to upload.

Communications: Information you provide when contacting our support team, responding to surveys, or communicating with us.

1.2 Information Collected Automatically​

Usage Data: We automatically collect information about how you interact with our Services:

  • Features accessed and actions taken
  • Session duration and frequency
  • Device and browser information
  • IP address and general location

Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to:

  • Maintain your session and preferences
  • Analyze usage patterns
  • Improve our Services

1.3 Information from Third Parties​

We may receive information from:

  • Identity verification services
  • Payment processors
  • Integration partners (with your authorization)

2. How We Use Your Information​

We use collected information for the following purposes:

2.1 Service Delivery​

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Respond to your requests and support inquiries

2.2 Communication​

  • Send service-related notices and updates
  • Provide information about features, products, or services
  • Send marketing communications (with your consent)

2.3 Security and Compliance​

  • Detect, prevent, and address fraud and security issues
  • Comply with legal obligations
  • Enforce our terms and policies

2.4 Analytics and Improvement​

  • Analyze usage trends and patterns
  • Develop new features and services
  • Conduct research and analytics

3. How We Share Your Information​

We do not sell your personal information. We may share information in the following circumstances:

3.1 Service Providers​

We share information with third-party vendors who perform services on our behalf, including:

  • Cloud hosting and infrastructure
  • Payment processing
  • Customer support tools
  • Analytics services

All service providers are bound by contractual obligations to protect your information.

We may disclose information if required by law or in response to:

  • Court orders or legal process
  • Government requests
  • Protection of our rights or safety

3.3 Business Transfers​

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We may share information for other purposes with your explicit consent.

4. Data Retention​

4.1 Retention Periods​

We retain your information for as long as:

  • Your account is active
  • Needed to provide Services
  • Required by legal obligations
  • Necessary for legitimate business purposes

4.2 Customer Data​

Upon account termination, Customer Data will be:

  • Available for export for 30 days
  • Deleted from active systems within 90 days
  • Removed from backups within 180 days

5. Data Security​

We implement appropriate technical and organizational measures to protect your information:

  • Encryption: Data encrypted in transit (TLS 1.2+) and at rest (AES-256)
  • Access Controls: Role-based access with principle of least privilege
  • Monitoring: Continuous security monitoring and logging
  • Assessments: Regular security audits and penetration testing
  • Compliance: SOC 2 Type II certified infrastructure

6. Your Rights and Choices​

6.1 Access and Portability​

You can access and export your data through our Services or by contacting us.

6.2 Correction​

You can update your account information through your account settings.

6.3 Deletion​

You can request deletion of your personal information by contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

6.4 Marketing Communications​

You can opt out of marketing emails by:

  • Clicking "unsubscribe" in any marketing email
  • Updating your communication preferences
  • Contacting us directly

6.5 Cookies​

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect functionality.

7. International Data Transfers​

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard contractual clauses
  • Data processing agreements
  • Compliance with applicable data protection laws

8. Children's Privacy​

Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

9. California Privacy Rights​

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of personal information collected
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Opt out of sale of personal information (we do not sell personal information)
  • Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us at privacy@undersight.com.

10. European Privacy Rights​

If you are in the European Economic Area (EEA), UK, or Switzerland, you have rights under GDPR including:

  • Access to your personal data
  • Rectification of inaccurate data
  • Erasure ("right to be forgotten")
  • Restriction of processing
  • Data portability
  • Object to processing
  • Withdraw consent

Legal Basis for Processing: We process personal data based on:

  • Performance of contract
  • Legitimate interests
  • Compliance with legal obligations
  • Your consent

Data Protection Officer: For GDPR-related inquiries, contact dpo@undersight.com.

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Policy​

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending an email notification
  • Providing notice through the Services

Your continued use after such notice constitutes acceptance of the updated policy.

13. Contact Us​

For questions about this Privacy Policy or our privacy practices:

Undersight, Inc. Privacy Team [ADDRESS]

Email: privacy@undersight.com

For data protection inquiries (EU/UK): dpo@undersight.com

Last Updated: [DATE]